How long will my order take?

Dispatch times

 

We carry stock of all our standard and jumbo towels, so these are usually dispatched within 2 working days. Where we have sold out of a design, we will make it available to pre-order as soon as we have notification of our next delivery date.

Personalised towels are made to order and need to include time to get the trim printed, so please allow 14 days for dispatch.

 

Delivery

All our orders are dispatched by courier, unless you choose the 'local collection (Harpenden)' option at the checkout.

Our standard UK courier takes approximately 3 days and costs £4.95, or is free for orders of £70 or more.

Our express UK courier usually delivers within 24 hours of dispatch and costs £8.95.
Please note that if you are ordering a personalised towel, express delivery will not affect the dispatch time as this is dictated by our production process; just which courier we use.

We now also offer International delivery to selected EU countries, for £19.50. We use UPS for international deliveries, which usually takes 3-5 working days.

The EU countries we currently deliver to are: Republic of Ireland, France, The Netherlands, Belgium, Spain (mainland), Italy, Portugal, Germany, Austria, Poland, Sweden and Finland. If you would like your order to be sent to a country not listed, please email us at hello@hoodedowls.co.uk for a quote.